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Coda Custom Commerce
Legend Operational Degraded Major outage Maintenance

PromptPay Service Outage

Incident Report for Coda

Resolved

PromptPay is now fully operational, and payments are processing normally.
Posted Oct 20, 2026 - 01:53 GMT+08:00

Identified

The disruption has been traced to an issue with PromptPay and a resolution is in progress. Please use an alternative payment method in the meantime.
Posted Oct 19, 2026 - 23:55 GMT+08:00

Investigating

We are currently experiencing a temporary outage with PromptPay. We are working to restore service and will share updates shortly.
Posted Oct 19, 2026 - 23:54 GMT+08:00
This incident affected: Thailand (PromptPay).